1. Scope of Application
These shopping terms apply to all browsing, selection, and transaction activities for products on “9988.info” (hereinafter referred to as “this platform”). By confirming your order and completing payment, you are deemed to have agreed to these terms and other publicly announced rules of this platform (including privacy policy, return and exchange policy, etc.).
2. Order Confirmation and Establishment
Product Display:
Product images, material descriptions, specification parameters, and other information on the platform are for reference only; the actual product shall prevail. Color differences caused by shooting light or monitor variations do not constitute grounds for contract termination (see Return and Exchange Policy for details).
When a product’s inventory shows “in stock”, you may submit an order. If inventory is insufficient after submission, this platform reserves the right to cancel the order and notify you via SMS or email.
Order Establishment:
An order is considered established once you confirm it and complete payment. For “cash on delivery” orders, the order takes effect upon delivery and signature confirmation of the product.
Once an order is established, its content cannot be modified without authorization. If adjustments are needed (e.g., recipient address, product specifications), please contact customer service for negotiation before the order status shows “pending shipment”.
3. Payment Methods
Online Payment:
Mainstream payment methods such as Alipay, WeChat Pay, and UnionPay Online are supported. Transactions use encryption technology to ensure security.
After successful payment, the system will automatically send an order confirmation email and SMS, including the order number, product details, and delivery information.
Cash on Delivery:
Available only in selected regions. You must check “cash on delivery” in the order and confirm that the recipient address is within the service area.
Please prepare cash or devices supporting card/mobile payments at the time of signature. Shipping fees and product amount will be settled together.
4. Delivery Policy
Delivery Timeframe:
Orders will be shipped within 48 hours after payment confirmation (postponed on legal holidays). The exact delivery time depends on the recipient address and courier efficiency (usually 3-7 working days for domestic orders; overseas and Hong Kong, Macau, Taiwan regions will be discussed separately).
Logistics information can be tracked in “Member Center – Order Records”. For expedited delivery, please contact customer service.
Signature Notes:
Before signing, check if the package is intact. If damage, moisture, or missing items are found, take photos on-site, refuse to sign, and contact customer service immediately.
If issues such as wrong items or damage are found after signing, contact customer service within 24 hours and provide photos of the product. Failure to do so will be deemed as confirmation of receipt of intact goods.
5. Prices and Promotions
Price Description:
Product prices are based on the displayed price at the time of order confirmation. Prices may fluctuate due to promotions, inventory adjustments, etc., without prior notice.
All prices are in RMB. Orders from Hong Kong, Macau, Taiwan, and overseas will be settled at the real-time exchange rate; the specific amount is subject to the payment page.
Promotion Rules:
Coupons, points, member benefits, etc., are for personal account use only and cannot be transferred or exchanged for cash. They cannot be 叠加 with other promotions unless specified otherwise.
During promotional activities, if you cancel an order or return goods, the used promotional benefits will be deemed forfeited and cannot be restored.
6. Product Inspection and Use
Quality Assurance:
This platform guarantees that all product materials match their descriptions (crystals, cinnabar, silver, fragrant wood, etc., are inspected by authoritative institutions). If quality inspection fails, full refunds and shipping fees are supported (see Return and Exchange Policy for details).
Wearing/Display Recommendations:
Silver jewelry should avoid prolonged contact with seawater or cosmetics; use a dedicated silver cloth for cleaning. Crystal/cinnabar products should be kept away from high temperatures and impacts. Fragrant wood ornaments are recommended to be wiped with a soft cloth regularly and kept in a dry, ventilated place.
7. User Obligations
Information Authenticity:
When registering as a member or placing an order, provide true and accurate personal information (name, address, contact details). The user shall bear any delays or losses caused by incorrect information.
Prohibited Behaviors:
It is strictly prohibited to use this platform for illegal activities, maliciously attack the website, or abuse return/exchange rights (e.g., malicious trials, tampering with products). Violations may result in account freezing and legal liability.
8. Intellectual Property
Content Protection:
All product images, text descriptions, and design patterns on this platform are protected by copyright. Unauthorized reproduction, reprinting, or commercial use is prohibited.
Trademark Rights:
“9988.info“, website logos, and product trademarks are registered trademarks of this platform. Counterfeiting or malicious use is strictly prohibited.
9. Force Majeure and Disclaimer
This platform shall not be liable for damages caused by unfulfilled orders due to force majeure such as natural disasters, wars, government regulations, or courier delays. However, the platform will promptly notify users and negotiate solutions (e.g., delayed delivery, order cancellation).
9988.info reserves the final right to interpret these terms. The latest published version shall prevail.